Training Videos
Training Videos
Remember to be signed into PetPoint before clicking the video links. For the longer videos, because PetPoint will automatically log you out after 15 minutes of inactivity, it might be helpful to view the videos in the regular size screen, instead of the full screen. That way, when the warning message about logging you out due to inactivity pops-up, you will see it. Can click on it, and you won’t be logged out or lose your place in the video.
Introduction and Setup Courses
- PetPoint Basics (3 mins) https://pethealth.force.com/community/s/article/Video-PetPoint-Basics
- Setting Up Your PetPoint Database (120 mins) https://pethealth.force.com/community/s/article/Video-Setting-Up-Your-PetPoint-Database
Intake Courses
- Introduction to Intakes (15 mins): https://pethealth.force.com/community/s/article/Video-Introduction-to-Intakes
- Intake Owner Guardian Surrender (10 mins): https://pethealth.force.com/community/s/article/Video-Intake-Owner-Guardian-Surrender
- Intake Return (7 mins): https://pethealth.force.com/community/s/article/Video-Intake-Return
- Intake Seized Custody (5 mins): https://pethealth.force.com/community/s/article/Video-Intake-Seized-Custody
- Intake Stray (20 mins): https://pethealth.force.com/community/s/article/Video-Intake-Stray
- Intake Transfer (7 mins): https://pethealth.force.com/community/s/article/Video-Intake-Transfer
- Search/Edit Intake (5 mins): https://pethealth.force.com/community/s/article/Video-Search-Edit-Intake
- Intake Clinic – if using (4 mins): https://pethealth.force.com/community/s/article/Video-Intake-Clinic
- Intake Service – if using (4 mins): https://pethealth.force.com/community/s/article/Video-Intake-Service
- Intake Wildlife – if using (3 mins): https://pethealth.force.com/community/s/article/Video-Intake-Wildlife
Outcome Courses
- Introduction to Outcomes (9 mins): https://pethealth.force.com/community/s/article/Video-Introduction-to-Outcomes
- Outcome Adoption (27 mins): https://pethealth.force.com/community/s/article/Video-Outcome-Adoptions
- Outcome Died (4 mins): https://pethealth.force.com/community/s/article/Video-Outcome-Died
- Outcome Euthanasia (11 mins): https://pethealth.force.com/community/s/article/Video-Outcome-Euthanasia
- Outcome Final Euthanasia (6 mins): https://pethealth.force.com/community/s/article/Video-Outcome-Final-Euthanasia
- Outcome Return to Owner (9 mins): https://pethealth.force.com/community/s/article/Video-Outcome-Return-to-Owner
- Outcome Transfer (6 mins): https://pethealth.force.com/community/s/article/Video-Outcome-Transfer
- Outcome Clinic- if using (5 mins): https://pethealth.force.com/community/s/article/Video-Outcome-Clinic
- Outcome Service- if using (4 mins): https://pethealth.force.com/community/s/article/Video-Outcome-Service
- Outcome Wildlife- if using (5 mins): https://pethealth.force.com/community/s/article/Video-Outcome-Wildlife
Edit Person, Agency, and Animal Records
- Edit Animal (42 mins): https://pethealth.force.com/community/s/article/Video-Edit-Animal
- Edit Animal Group (15 mins): https://pethealth.force.com/community/s/article/Video-Edit-Animal-Group
- Edit Follow Up (15 mins): https://pethealth.force.com/community/s/article/Video-Follow-Up
- Edit Agency (15 mins): https://pethealth.force.com/community/s/article/Video-Edit-Agency
- Edit Person (25 mins): https://pethealth.force.com/community/s/article/Video-Edit-Person
Other Important Courses
- Managing Microchips in your PetPoint Database (12 mins): https://pethealth.force.com/community/s/article/Video-Managing-Microchips-in-your-PetPoint-Database
- Finance: Basic (65 mins): https://pethealth.force.com/community/s/article/Video-Finance-Basic
- File Storage, eSignature Capture, and Paperless Documents (20 mins): https://pethealth.force.com/community/s/article/Video-File-Storage-and-eSignature-Capture
- Mobile Checkout for Adoptions (10 mins): https://pethealth.force.com/community/s/article/Video-Mobile-Checkout-for-Adoptions
- PetPoint Transfer Network (100 mins): https://pethealth.force.com/community/s/article/Video-PetPoint-Transfer-Network-5-0
- Simplified PetPoint Transfers (16 mins): https://pethealth.force.com/community/s/article/Video-Simplified-PetPoint-Transfers
- 4 Things an Admin Should Do Every Week to Keep Your Data Clean (60 mins): https://pethealth.force.com/community/s/article/Video-Keeping-Your-Data-Clean
- Admin Utilities (46 mins) https://pethealth.force.com/community/s/article/Video-Admin-Utilities
iframe/Petango Courses
- Adding the PetPoint iframe and 24PetWatch Banner to your Website (20 mins): https://pethealth.force.com/community/s/article/Video-Adding-the-PetPoint-IFrame-and-24PetWatch-Banner-to-your-Website
- Petango Part 1: Adoptable Pet Search (23 mins): https://pethealth.force.com/community/s/article/Video-Petango-Part-1-Adoptable-Pet-Search
- Petango Part 2: Petango Editor (10 mins): https://pethealth.force.com/community/s/article/Video-Petango-Part-2-Petango-Editor
- Petango Part 3: Online Adoption Application (9 mins): https://pethealth.force.com/community/s/article/Video-Petango-Adoption-Applications
- Petango Part 4: Lost Pet Search (15 mins): https://pethealth.force.com/community/s/article/Video-Petango-Part-4-Lost-Pet-Search
- Petango Part 5: PetMatch (17 mins): https://pethealth.force.com/community/s/article/Video-Petango-Part-5-PetMatch
Report Courses
- Reports Website Introduction and Navigation (35 mins): https://pethealth.force.com/community/s/article/Video-Reports-Website-Introduction-and-Navigation
- Our Favorite Reports (35 mins): https://pethealth.force.com/community/s/article/Video-Our-Favorite-Reports
- Shelter Animals Count in PetPoint (65 mins): https://pethealth.force.com/community/s/article/Video-Shelter-Animals-Count-in-PetPoint
- Lunch N Learn: Verifying Your Shelter Animals Count Data (16 mins): https://pethealth.force.com/community/s/article/Video-Lunch-N-Learn-Verifying-Your-Shelter-Animals-Count-Data
- Asilomar Reporting in PetPoint (35 mins): https://pethealth.force.com/community/s/article/Video-Asilomar-Reporting-in-PetPoint
OPTIONAL MODULES
Medical
- Medical Setup (50 mins) https://pethealth.force.com/community/s/article/Video-Medical-Setup
- Medical Entry and Reporting (66 mins) https://pethealth.force.com/community/s/article/Video-Medical-Entry
- Intro to Medical Reports (12 mins): https://pethealth.force.com/community/s/article/Video-Intro-to-Medical-Reports
- Follow Up (15 mins): https://pethealth.force.com/community/s/article/Video-Follow-Up
- Introducing Medical Bundles (12 mins) https://pethealth.force.com/community/s/article/Video-Introducing-Medical-Bundles
- Medical Triggers: Save Time with Trigger Setup! (15 mins) https://pethealth.force.com/community/s/article/Video-Medical-Triggers-Save-Time-with-Trigger-Setup
Foster
- Foster Module Setup (16 mins) https://pethealth.force.com/community/s/article/Video-Foster-Setup
- Foster Module Usage (23 mins) https://pethealth.force.com/community/s/article/Video-Foster-Module-Usage
- Mobile Checkout for Foster Records (16 mins): https://pethealth.force.com/community/s/article/Intro-Mobile-Checkout-for-Foster-records
- Maddie’s Pet Assistant (17 mins) https://pethealth.force.com/community/s/article/Video-Auto-Uploads-to-Maddie
Behavior
- Behavior (30 mins): https://pethealth.force.com/community/s/article/Video-Behavior
Care Activity
- Care: Activity (30 mins): https://pethealth.force.com/community/s/article/Video-Care-Activity
Scheduling
- Basic Scheduling (60 mins): https://pethealth.force.com/community/s/article/Video-Basic-Scheduling
Lost and Found
- Lost and Found- Part 1 (45 mins): https://pethealth.force.com/community/s/article/Video-Lost-and-Found-Part-1
- Lost and Found- Part 2 (25 mins): https://pethealth.force.com/community/s/article/Video-Lost-and-Found-Part-2
Vouchers, Gift Cards, Waivers
- Vouchers, Gift Cards, Waivers (50 mins): https://pethealth.force.com/community/s/article/Video-Vouchers-Gift-Cards-Waivers
Pet Request
- Pet Request (45 mins): https://pethealth.force.com/community/s/article/Video-Pet-Request
Equipment Rental
- Equipment Rental (20 mins): https://pethealth.force.com/community/s/article/Video-Equipment-Rental-5-0
Hotline
- Hotline (30 mins): https://pethealth.force.com/community/s/article/Video-Hotline
Case
- Introduction to the Case Module (15 mins) https://pethealth.force.com/community/s/article/Video-Introduction-to-the-Case-Module
- Case Setup Part I – Field Values (38 mins) https://pethealth.force.com/community/s/article/Video-Case-Setup-Part-I-Field-Values
- Case Setup Part II – Violation Items (11 mins) https://pethealth.force.com/community/s/article/Video-Case-Setup-Part-II-Violation-Items
- Case Setup Part III – Users and Associations (4 mins) https://pethealth.force.com/community/s/article/Video-Case-Setup-Part-III-Users-and-Associations
- Case Setup Part IV – Contract Text (4 mins) https://pethealth.force.com/community/s/article/Video-Case-Setup-Part-IV-Contract-Text
- Case Setup Part V – Case Admin Setup (12 mins) https://pethealth.force.com/community/s/article/Video-Case-Setup-Part-V-Case-Admin-Setup
- Case Entry and Reporting (55 mins) https://pethealth.force.com/community/s/article/Video-Case-Module-Entry-and-Reporting
Licensing
- Licensing: Basic (30 mins): https://pethealth.force.com/community/s/article/Video-Licensing-Basic
Retail Inventory
- Retail Inventory (45 mins): https://pethealth.force.com/community/s/article/Video-Retail-Inventory
PetPoint 6
- Quick Search: https://pethealth.force.com/community/s/article/Searching-Tips-and-Tricks
- PetPoint 6 Animal: https://pethealth.force.com/community/s/article/Video-PetPoint-6-Animal-Records
- PetPoint 6 Person: https://pethealth.force.com/community/s/article/Video-PetPoint-6-Person-Records
- PetPoint 6 Agency: https://pethealth.force.com/community/s/article/PetPoint-6-Agency
Get Involved
There are many ways to help our animals in need. If you can’t adopt consider becoming a foster home, a volunteer or donating.
Foster
Every dog relies on a foster parent to be their stepping stone to a better life.
Volunteer
Help a little or a lot. We have various positions and always need help. Join our team.
Donate
Don't have time to volunteer or foster? Sign up to make a one time or monthly donation.